SHIPPING POLICY

This Shipping Policy is for Mutombo Coffee and was last updated on 04/18/2023.

 

  1. SHIPPING AND DELIVERY OPTIONS

Domestic Shipping:

Free Shipping over $100 - Lower 48 states only.

Shipping calculated at checkout for all other orders

International Shipping:

Landed costs offered to customers; all duties, taxes and fees are paid by the customer.

  1. PROCESSING TIME

Orders are processed within 3 business day(s) excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.

  1. CANCELLATIONS

After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us.

  1. RETURNS

All sales are final, and returns are not accepted.

  1. DELAYED ORDERS

In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller’s liability. For delayed orders, please first contact the shipping carrier for the item’s status.

  1. DAMAGED ORDERS

Mutombo Coffee is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.

  1. SHIPPING RESTRICTIONS

- Orders cannot be shipped to P.O. boxes. 

The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, any unauthorized items for air shipment may require a different shipping method.

  1. CONTACT

For questions about this shipping policy, contact: 

Email: 55@mutombocoffee.com

Experience the rich taste of Mutombo Coffee, designed for Amazon teams.

preferred coffee partner of Amazon

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Our clients are Fortune 500, government, military, sports teams, universities, SMEs, and philanthropies.

Our clients

OUR CLIENTS

Our clients are Fortune 500, government, military, sports teams, universities, SMEs, and philanthropies.

Preferential Pricing

Unlock exclusive pricing for Amazon employees and teams. Our bulk orders ensure you’re getting the best value on premium coffee, while enjoying the rich, authentic flavors sourced from Africa and Latin America. Whether you’re stocking up for the office, gifting a team, or fueling your workday, we offer competitive rates without compromising quality. Experience the taste of excellence with every cup, and take advantage of this exclusive offer today!

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